General Information and Policies

Appointments

Walk-ins are always welcomed, however, to secure your preferred time & date, we encourage you to schedule your appointment in advance.

When scheduling Spa packages a $25 (non-refundable) deposit is required to schedule your appointment. For parties of 2 or more spa packages require a 50% deposit advance payment will be charged to your account. All deposits will be applied towards your balance*.

* A large number of hours are blocked for scheduled packages.

Prices & Gratuity

Prices do not include gratuity, in appreciation of your Spa Therapist  for the services, gratuities may be given at your own discretion.

Cancellation Policy

Appointments can be cancelled with a 48 hour notice free of charge. If at least 48 hour notice is not given, it will result in the full charge of the requested services. This policy is explicitly enforced, since we need at least 48 hours to schedule appointments for our other clients.

Return Policy

Makeup, Gift items, and hair products are not returnable. Skincare products can be returned for store credit only.

Special Requirements

Please let us know of any special needs or medical conditions, pregnancy, injuries, allergies, hypertension or disabilities. Talk to your Spa Therapist to help customize your service to maximize your enjoyment and benefit. 

Underage Guest

For facials & waxing, all guest must be 13 years or older,for massage & body treatments all guest must be 18 years or older.All under 18 year old guest must have a signed  parental consent form by parent or guardian before any treatments.

 

Gift Cards & Baskets

Gift certificates are available for purchase. Expiration date is on your gift card. If an extension is needed, it can be arranged before expiration date.

Gift Baskets are available. Customized Gift Baskets can be made for any occasion or holiday. Large quantities can be guaranteed with advanced notice.

Hours of Operation

Appointments past regular closing hours are by special request only.

                                                                          

                                                              Tuesday through Friday: 10 AM - 5:30 PM

Saturday: 10 AM- 5 PM 

Payments

We accept cash, and credit cards (Visa, Master Card, American Express, Discover).

TPL_BEEZ5_ADDITIONAL_INFORMATION